Our items will be shipped directly from our engravers, monogrammers, and other vendors, and will arrive at separate times in different shipments and can take up to 2 weeks to ship out.
Once an order is placed, we WILL NOT accept any changes. This includes address changes, product details, changes to shipping method, monogram initial order, etc. We are not responsible for any packages that are shipped to an address provided that is incorrect.
Payment is due upon receipt of order. Orders will not be processed until payment is received. Personalized From Me To You uses Paypal to process online orders. You can pay by credit card or echeck. Any refunds or credits will be issued to your paypal account. Payment is made prior to the start of your order being processed via paypal.
Most orders will arrive within 2-4 weeks. Some custom orders may take a little longer due to the demand. We make most of our products when you order them so they are made especially for YOU. Check product descriptions. You must let us know PRIOR to ordering if you have a special shipping need. We will not issue refunds once orders have been placed. If you have a special need, please let us know!
Return Policy:
Our gifts are custom made for you…unfortunately, we can not accept any returns on our items. If you have any questions about an item, PRIOR to ordering, please contact us. REFUNDS will not be issued once orders have been placed.
Most items are shipped within 1-2 weeks, usually sooner!
Please prepare for holidays, special times of year, and seasons accordingly. Our shipping times may vary during this peak time, and can exceed the 2 week delivery time.
Contact us with any questions you may have at service@personalizedfrommetoyou.com . Please provide your transaction number in your email as well as a return phone number. We want you to love your personalized gifts!!
Monogramming Instructions:
Please give your details for personalization very carefully. Your order will be personalized exactly as specified on your order. Traditional monograms are done in the order of First name initial, LAST name initial, Middle/Maiden name initials with the center letter (Last name initial) being largest. All monograms will be done in this style unless you specify otherwise.
Monogramming instructions:
1) When requesting a Monogram
Use the following guidelines:
You are purchasing a gift for: Amy Renee Smith
Type in the initials in the following order:
First Initial, LAST Initial, Middle Initial
Example: A SR
2) When requesting a single-letter or a person's name
Type in the initial:
Example: A
or type in the name:
Example: Amy
*We are not responsible for monogramming ordered in the wrong order, unless it is an error on our part, in which we will gladly send a replacement as soon as possible.
FONT CHOICES: Check Product Page Descriptions, or email us! Some products can only be monogrammed with certain fonts, and some products may not be able to be monogrammed. If a monogram is not specified, or has been discontinued, we will substitute the most popular font.
